The telecommunications industry is evolving rapidly, with the development and application of artificial intelligence (AI) having a significant impact on the sector. AI tools and systems allow telecom service providers to implement solutions such as chat-with-data, machine learning-based network optimization and security, and virtual assistants. Let’s see what opportunities these advances unlock.
The development of field service management (FSM) systems is witnessing a shift from extensive innovation towards a pronounced focus on cost optimization. Artificial intelligence (AI) has expanded its reach in the FSM domain, offering an array of features to aid dispatchers and technicians.
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